Practical resource
0224 Business Process Health Checklist
Use this 20-point review with the people who perform and own the process. Tick statements that are consistently true, then focus improvement work on the gaps.
1. Purpose and ownership
2. Workflow clarity
3. Control and evidence
4. Measurement and resilience
5. Automation readiness
Interpret your score
16-20: healthy foundation; target specific bottlenecks. 10-15: stabilise ownership, controls and measurement before broad automation. 0-9: map and simplify the process first.
This checklist is general operational guidance, not legal, financial, employment or regulatory advice.